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Terms Of Use

All information is for reference only and is subject to change without notice.


These Terms and Conditions of Service (this “Agreement”) constitute the entire Agreement between (Verdandi Enterprises), (“we” or “us”) and you (“you”) with respect to (Verdandi Enterprises) services provided through the website and/or by speaking with a Customer Service Representative. By activating your account we understand that you have read and accepted these terms and conditions. It is the Subscriber(s) responsibility to review the terms clearly posted on the company website and stay aware of any changes made. No claim not to know these terms will be acceptable in any way, as all public libraries have internet access. (Verdandi Enterprises) does not use paper for “statements” or “Terms and Conditions of Service”. Terms and Conditions of Service are permanently posted on our website. We reserve the right to modify this Agreement at any time. Such modifications shall be effective upon posting on our website.

By subscribing to the Service, including any such future modifications, you agree to be bound by this and any subsequent revised Agreement posted on our website. (Verdandi Enterprises) is sometimes referred to as “we, us, or our” the Subscriber is sometimes referred to as “you, your, Subscriber, user, and Customer”.


a. Use of Service
Customer will be required to pre-pay for all usage in the sole discretion of (Verdandi Enterprises). If Customer is approved for Service, Customer agrees not to resell the Service without the expressed written consent of (Verdandi Enterprises). Customer also agrees not to use Service for any unlawful or abusive purpose or in such a way as to create damage or risk to (Verdandi Enterprises) business, reputation, employees, facilities, third parties or to the public in general. Customer has no proprietary or ownership rights to or interest in a specific phone number or phone numbers (“Number”) assigned to you by (Verdandi Enterprises), and the number is not portable to any other service provider. Customers who choose to use the Service outside the United States do so at their own risk. (Verdandi Enterprises) can not care for any Customer who uses the Service outside the United States. (Verdandi Enterprises) does not guarantee that the Service will work outside of the United States. (Note: Since we are a pre-paid company, we do not do standard credit checks.)

b. Term
The term of this Agreement depends on the subscriber(s) needs. (Verdandi Enterprises) only requires that the first year of service be paid. After that initial time period, a subscriber is free to cancel service with (Verdandi Enterprises). Customer agrees to purchase the Service for the 1(one) year minimum term. The term of the Service shall continue for as long as the subscriber continues to replenish their account for as many years thereafter as said subscriber decides to continue service. If Customer attempts to terminate Service prior to the end of the term, they will be responsible for all charges, including without limitation, unbilled charges, which immediately become due.

c. Unauthorized Usage (forwarding)
Customer may not program the Number into any equipment or infrastructure in or on which the number is intended or used as the origination or destination of a communication other than the ring location that was authorized by (Verdandi Enterprises).


You shall be solely liable for any transmissions sent through the Service. We have no control over the content of any transmission nor will we be liable for such content. Customer shall not use the Services to create or distribute any images, sounds, messages or other materials, which are obscene, harassing, racist, malicious, fraudulent infringing or libelous, nor use the service for any activity that may be considered or are unethical, immoral, abusive of any third party’s rights, or illegal. Further, you will abide by all rules, regulations, procedures and policies of (Verdandi Enterprises) and any policies of the networks connected to the Services. You agree to abide by all applicable local, state, national, foreign and international laws and regulations and are solely responsible for all acts or omissions that occur under your account or password, including the content of your transmissions through the service.

CHANGES TO THIS AGREEMENT (Verdandi Enterprises) may amend the terms of the Agreement with advance notice. If Customer does not agree to the amendment, Customer may terminate the Agreement by giving (Verdandi Enterprises) notice. Customer will be charged a disconnect fee.

All calling plans are subject to change without notice. (Verdandi Enterprises) may, in some instances be forced to change a calling plan rate without notice but, will make attempt(s) to inform the affected subscriber(s).


a. Billing and Payment of Charges
Customer is responsible for paying all charges posted to its account, including but not limited to, yearly Service, subscription fee, usage charges, advanced feature charges, and others. Charges, including disputed amounts, must be paid. (Verdandi Enterprises). Customer agrees that (a) it would be impractical to determine the exact amount of (Verdandi Enterprises)’s damages if you fail to pay promptly. (Verdandi Enterprises) reserves the right to make each and every charge pre-paid to its subscribers. Subscribers are informed of this upon subscription.

Calls out of the designated facility will be back charged to the subscriber. It is the responsibility of the subscriber to inform the company of any changes of an inmate’s facility location.

b. Credit Card Charges
If Customer pays by Credit Card, it authorizes (Verdandi Enterprises) to collect such payments made through said credit card WITHOUT chargeback.


a. Limitation of Liability (Verdandi Enterprises)’s nonperformance hereunder shall be excused and (Verdandi Enterprises) shall not be liable if caused by act or omission of an underlying carrier; equipment, network or facility failure; equipment, network or facility upgrade or modification; acts of god; strikes; fire; war; riot; government actions; equipment, network or facility shortage; equipment or facility relocation or causes beyond (Verdandi Enterprises)’s control, including without limitation the failure of an incoming or outgoing call, including a 9-1-1 emergency call to be connected or completed, or degradation of voice quality. (Verdandi Enterprises)’s liability for any failure or mistake shall in no event exceed Service charges during the affected period. (Verdandi Enterprises) is not liable for any incidental or consequential damages of any type.

b. Indemnification
Customer agrees to defend, indemnify, and hold (Verdandi Enterprises), its affiliates and agents and any other service provider, harmless from claims or damages relating to this Agreement. This paragraph shall survive termination of this agreement.

c. No Warranties on Service (Verdandi Enterprises) provides no warranties of any kind on the Service. Statements regarding or descriptions of the Service, if any, by (Verdandi Enterprises) or (Verdandi Enterprises)’s agents or installers are informational and are not given as a warranty of any kind.
If a correctional facility denies use of any issued telecom service offered by (Verdandi Enterprises), it is the responsibility of subscriber to file a complaint with the Federal Communications Commission against said correctional facility as well as a complaint to that state public utilities/service commission. Subscriber should site the Telecom Act of 1996 setion 47 USCS 253(a) which gives subscriber the RIGHT to use the telecommunications company of their choice for service.


a. Mandatory Arbitration
Any dispute or claim between Customer and (Verdandi Enterprises) arising out of or relating to the Service or Device provided in connection with this Agreement shall be resolved by arbitration before a single arbitrator administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. Judgment on the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. All claims shall be arbitrated individually and Customer will not bring, or join a punitive or certified class action to arbitration or seek to consolidate or bring previously consolidated claims in arbitration. The arbitrator shall have no authority to award punitive damages. Customer acknowledges that this arbitration provision constitutes a waiver of any right to a jury trial. b. Cost of Arbitration
All administrative fees and expenses of an arbitration initially will be divided evenly between Customer and (Verdandi Enterprises). In all arbitrations, each Party will bear the expense of its own counsel, experts, witnesses and preparation of evidence in arbitration. The prevailing Party shall be awarded all attorneys’ fees and costs attendant to each arbitration proceeding. The decision of the Arbitrator shall be final. The location of arbitration shall be New York, unless otherwise agreed to by both Parties in writing.


Refunds are granted at the discretion of (Verdandi Enterprises). Any refunds that are granted will be partially paid ( 50% ). NO REFUNDS as a right to any subscriber exist under this agreement. (Verdandi Enterprises) has the right to deny refunds to any person who cancels service.
{Note: Refunds are usually granted to those subscriber(s) that have a material reason for canceling service with (Verdandi Enterprises). Example of a material reason; the person changed facilities and (Verdandi Enterprises) cannot give service in that new facility.}
These TERMS OF SERVICE are subject to change without notice and may be amended from time to time. It is the subscriber(s) responsibility to review the terms clearly posted on the web site to be aware of any changes made. NO claim for failure to know these terms will be acceptable in any way, shape, or form as all public libraries in the United States are equipped with internet access to view them.

TECHNOLOGY (Verdandi Enterprises) shall provide service to all potential customers that agree verbally to the cost and fees explained to them on a per state basis after the pre-paid amount is remitted.

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